The Covid-19 pandemic affects companies across all industries and horticultural operations are no exception. Making sure staff are safe and operations are working properly with less direct supervision is very important. Argus Controls talked to some of their clients and learned how they have been coping and adjusting their operation with the current health crisis.
Dalwhinnie, a cannabis cultivator in Colorado, uses Argus’ nutrient delivery system to feed its crops. They have had the opportunity to work with their system remotely when needed as well as relying on Argus’ automatic feeding and watering solutions while working with a partial crew on site during the pandemic.
Cody Monroe, Director of Research and Development, remarked that other cannabis operations without an automated and reliable system to feed their crops, are struggling as they might have to do this process manually. In addition, he shared a story on how Argus made the difference for him. In early April, in the middle of the crisis, water intrusion to the panels of the RM Unit nutrient control system affected its electrical components and required immediate service. Cody did not hesitate to contact Argus and was satisfied with how the team of experts supported him; he was able to reach one of the two technical experts that have worked with him in the past which really helped as they know him and his system. With the help of pictures of the RM unit they were able to determine the problem and using some spare parts Cody had with him, they repaired the RM unit and tested the voltage throughout the system remotely to ensure there were no additional problems to solve.
Another example is from a grower in Alberta, Canada, who confirmed that having the capability of monitoring and controlling their operation from home has been extremely useful, as he highlighted, “We can go home, but the plants can’t”. While working remotely he has been able to use the Titan software as the main tool to do the day-to-day work and have the same experience as being physically in the control room. He pointed out that nothing has changed over the last few weeks regarding the service or level of interaction with Argus during this challenging period.
North Carolina, US
In North Carolina, David Hoffman, Senior Director of Sales and Operations at Hoffman Nurseries, a perennial grower, also shared his experience. Due to the health and safety recommendations because of the pandemic they had to split shifts but, overall, the operation has been relatively normal. He also recognized that having the capability of controlling his system remotely has been helpful. Although he stills works on site, he has done some remote monitoring of the facility and has been quite satisfied with the experience. David also commented he relies on Argus’ different resources (newsletters, articles, videos, etc.) available to make the most out of their system and gain valuable information on useful tips for the growing process.